Hear from Casey,

an EP2P Team Leader

I'm Casey and my role at NHS SBS is an Enhanced Purchase to Pay (EP2P) Team Leader.

I lead the Provider clients for the Verification team. We process documents to make sure the invoices enter the system correctly to be paid.

As part of my role, I enjoy having one-to-ones and working closely with my team to keep up morale and ensure we're hitting KPIs and Quality standards. I love the flexibility as I have small children. I appreciate that I can take time off for events and make time back up if needed.
I started working here straight from college in 2013, not knowing what I wanted to do as a full-time career. I realised I wanted to progress to be a Team Leader when I stepped in for my Team Leader during their shared parental leave. At the time, I was working as a Training and Operational Support Lead and occasionally took on Team Leader tasks. When the role became available, I felt ready for it.

I could not imagine working elsewhere. I have progressed throughout the business and there are so many opportunities working here. There are courses and extracurricular activities to take if you want to gain more skills. We also receive lots of benefits, such as discounts, birthday leave, special recognition. The list goes on. I also think the people who work here are amazing, which I find makes this company a great place to work!

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